Failed to request error (23) is shown. @PatrickKlijzing They know the constraints to integrate homekit. 62 talking about this. PEARL.GmbH. @EufyOfficial have a RoboVAC 11 and it gives me the stuck rolling brush error (4 beeps with constant red light) Looked up YouTube videos for repairs but no way I can do those. @Schoey have you tried contacting support@eufylife.com? I unplugged the Ethernet from the WiFi router to the cable modem. Anker. You can get automatic local storage (up to 16 GB) by concurrently using the Eufy Security app, but this hits your camera’s batteries hard. Setup is easy. I am in Australia and have a 2 camera setup (bullet cam version with battery backup). They know the constraints to integrate homekit. The in-built backup battery should support a certain time of recording during the outage period. The router running the home network has been running the entire time. @EufyOfficial too many different things on the security cameras, different hubs, doorbell having its own network, some doorbells working with some nvr and others not. Other users on Twitter share this experience. Is there any problem?? Is there a repair service I can use? The problem is if you disconnect the Ethernet cable from the cable modem and everything else is still powered On it would not record locally. I waited longer went outside and those videos are not recorded. poor wifi compared to Eufy ( I have both ) - good image quality when you can get the wifi to synch. I had a small problem with a security camera from @EufyOfficial and that's solved thanks to the very friendly and helpful support. The Eufy 2C 2-Cam Wireless Home Security System is a well designed good looking security camera and base station kit. Control all compatible smart home devices with your smartphone. The Basic plan goes for $2.99 per month or $29.99 per year per camera and gives you 30 days of rolling storage. I thought one of the features of this system is that it has battery backup for a certain amount of time on the home base and therefore it will keep recording locally (I have confirmed that this does work with an internet connection still running). You can make a test and try 10 minutes’ internet outage to see whether the recording continues or not (make sure that there are objects with temperature moving as far as 25-30ft (8-10m) away). If no, please write an email to our support@eufylife.com. Look for a "folder" called eufy-security.0. Why is this way? Thanks so much for your patience and valuable time! Way too many technical issues and lost footage. @EufyOfficial Hi. @EufyOfficial Servers down? Over the last 12 hours we have had an internet outage in my area but not a power outage. The Eufy Security mobile app is the same one used to control other Eufy devices. As I was just testing it. Was not aware of that would test it today. I get this error on each service : failed to request -23. It seems to be a mondial issue. If you want me to do more testing I could try again tomorrow afternoon. About eufy Who is eufy? Anker. I have removed the existing flood light from the backyard and installed Eufy floodlight in 15 mins. Facebook. But Eufy rarely if ever tells you about this service, which is a breath of fresh air compared to the other apps that seem to shove the paid plan down your throat. Unfortunately, when set so high, I get a ton of nuisance notifications when there is rain or snow and you can see the streaking path of flakes or drops in the video. Recordings not accessible neither. eufyCam: The Wirefree Security Cam with 365-Day Battery Life. In this article, we’re taking a look at the Eufy Video Doorbell—their battery-powered doorbell that shoots in 2K. Result: No recordings at all during outage. If you enable the Optimal Surveillance or Customized Recording, the in-built backup battery will last for a few hours only. Update, The excellent Eufy Security Wireless Video Doorbell is down to $140 Anker's Eufy Security Video Doorbell is $80 off at Amazon right now, the best price we've ever seen. You service leaves a lot to be desired. I was not able to access the Eufy app during the outage. But I tried everything worse possible I think no power and internet. Homebase didn’t record during home broadband/WiFi outage General & Product Discussion Test 1: Power off, internet off (modem and router powered down). Other users on Twitter share this experience. #eufycam are ko since this morning. I get this error on each service : failed to request -23. The app showed this during the outage: You service leaves a lot to be desired. @EufyOfficial Eufycam2c are ko since this morning. If so, please post the updates here for the benefit of community members. @jmorby RoboVac 11S MAX. See more. Thanks. @EufyOfficial Eufy Security app removed now 2 times without any reason my homebase and all attached devices. Please, do something... @ZeroFG3 Other users on Twitter share this experience. The Premier plan costs $9.99 per month or $99.99 per year and gives you 30 days of rolling storage for up to 10 cameras. But it still depends on the camera working mode you enable and the frequency of triggering. Works well in web browser as well as on mobile ( Eufy is mobile only). Click "Save and Close" and you should see the circle next to "eufy-security.0" turn green eventually (may start red then go yellow and eventually green). Test 2a: Power on, internet off for 10 minutes (LAN cable removed from Base station). By law, we are required to ask your consent to show the content that is normally displayed here. RoboVac 30. I was pretty stroked initially but your customer service leaves a lot to be desried. Based on this result and my initial query (which was essentially the same scenario as Test 3 as the internet being down was an ISP issue), it appears that my system does not continue to record locally if the underlying internet connection goes down but all the equipment is still powered and operating (eg. @photojoseph Maybe, but I wouldn’t trust the @ring doorbell that much. @AlexDGlengarry eufy Security, eufyCam 2C 2-Cam Kit, Wireless Home Security System with 180-Day Battery Life, HomeKit Compatibility, 1080p HD, IP67, Night Vision, No Monthly Fee Picture Perfect Surveillance – Live-stream and record footage in crystal clear 1080p HD. It has nothing to do with the battery backup capabilities. And plugged everything back and to my surprise it send me a notification that there was a new video. Roav Charger. @Schoey Sincerely sorry for all inconvenience caused by the recordings during the outage time. Way too many technical issues and lost footage. We’ve got the rundown on each part of the Home Alarm Kit and cameras. The SmartDrop Mailbox. Isn’t it supposed to work independently of home broadband/WiFi?? RoboVac G30 Edge. Family suffered an attack other day and app now not working! How should the Cameras/Homebase function during a power outage? It came with prewired with a plug for initial setup. Check the video below to learn more about the details of the app and devices. Equipment in the Eufy 5-piece alarm system. Do you cover eufy products sold by amazon ? WiFi router would be offline but On. Typically if the power goes out in my area, the internet will also go out (due to the nature o father HFC technology). It seems to be a mondial issue. The Base station is their Homebase 2 model and contains a 16 Gb EMMC to store your video clips. But Eufy rarely if ever tells you about this service, which is a breath of fresh air compared to the other apps that seem to shove the paid plan down your throat. Which you can pick up and save up to 26% off of their regular retail price. Eufy sells smart home solutions designed to make your life at home more convenient, including robotic vacuums, security cameras, video doorbells, and more. @EufyOfficial is Eufy security down? @EufyOfficial Hi, is there an issue with Eufy servers in the UK again, as stream ing content from my cameras has stopped working again. We cooperate with 3rd-party authorities with certifications (SS Will my money be safe when purchasing on eufylife.com? I had it connected to my WiFi router. Recordings not accessible neither. More by Anker. I switched to Eufy .. more reliable and no more cloud fees either! @mr_andymartin I have had to set up my Eufy wired doorbell to high sensitivity or else I seem to only get the video when the delivery person is LEAVING. So it seem that it would record for a few minutes after internet is out. @EufyOfficial too many different things on the security cameras, different hubs, doorbell having its own network, some doorbells working with some nvr and others not. its just too complicated to know what to order. For Security. For additional storage, you can subscribe to a Eufy Security cloud plan. Am I missing something? The Roav Charger app is … Eufy Robova G30 Ticket#9479876. Recordings not accessible neither. Hello! I was not able to access the Eufy app during the outage. The 135° diagonal field of view allows you to see exactly what is happening in and around your home. I’ve had someone pull both the power and internet out of a house where they are installed. It seems to be a mondial issue. ISP fault). @EufyOfficial Eufy Security app removed now 2 times without any reason my homebase and all attached devices. eufyCam: The Wirefree Security Cam with 365-Day Battery Life . The router running the home network has been running the entire time. Disconnect Ethernet from WiFi router to ISP cable modem wait like 10 minutes and then walk by the camera. Therefore doesn’t this defeat the point of the battery backup if a constant internet connection is required? Bought Eufy to feel safe and can’t even log in. I don’t recall but I say more than 1 event. Eufy Security. I am in Australia and have a 2 camera setup (bullet cam version with battery backup). This has been brought up a couple of times, Eufy claim the recordings are there but not shown by app, problem is that there is no other way of viewing, To me if they want the SD card to be encrypted then the encryption key needs to be linked to the account, that way you can decrypt using the app or a computer to recover footage and save the original file for evidence. @ZeroFG3 #Eufy security Services down - can‘t access any #eufycam on two locations - #eufybatterydoorbell throws p2p errors. It seems to be a mondial issue. @EufyOfficial have a RoboVAC 11 and it gives me the stuck rolling brush error (4 beeps with constant red light) Looked up YouTube videos for repairs but no way I can do those. The video misses his/her face many times. Other users on … I also disconnected the whole power as I have the Homebase with the build in battery so I unplugged the Ethernet and AC power from it. @lifeoftechuk @mattmoniz @EZVIZ_Global @EufyOfficial @ring_uk Ring seems to have a lot of issues from my personal experience, Nest/Google is great if you can afford it. #eufycam are ko since this morning. poor wifi compared to Eufy ( I have both ) - good image quality when you can get the wifi to synch. I have downloaded Eufy security app from App Store and configured the floodlight in less than 5 mins including the latest firmware. Twitter But, with the Cam E, the video will continue to record even when you’ve lost your internet signal. I get this error on each service : failed to request -23. I was pretty stroked initially but your customer service leaves a lot to be desried. A whole-home security system. … 2K is only available with the Eufy app and not noticeably better than 1080p. eufy is creating a new generation of connected devices and appliances that will help simplify the smart home experience and make it more affordable and accessible for consumers. Starting from. 45 days and still my product is not working. Works well in web browser as well as on mobile ( Eufy is mobile only). Ppl outside can hear us speaking but we cannot hear them back and I don’t know how to fix that? @followhomekit It would be incredible if homekit was not compatible because Eufy had indicated that it was working on it to make it compatible. its just too complicated to know what to order. Eufy Security app combined smart gateway, cameras and door sensors, provided live video and motion detection recording service to instant know your home’s security. Check out the deal right here . @muntoone Thanks #Eufy and #Anker! Is a easy test for support to duplicate. Feel free to contact us at support@eufylife.com if … How do you rate Eufy over the past 3 months? @photojoseph Maybe, but I wouldn’t trust the @ring doorbell that much. Eufy Security . ELESION-Smart Home Technologie. @ZeroFG3 #Eufy security Services down - can‘t access any #eufycam on two locations - #eufybatterydoorbell throws p2p errors. When outside and it recorded two videos. Integrating with HASS. It does record and then send you a notification once the internet is back up to let you know there was movement. Then it would not record. I think the problem is not the built in battery operating time. You can still use the cloud if you wish in addition to base station for a modest monthly fee. Please, do something... @BsBs83518726 Family suffered an attack other day and app now not working! I’ll be interested to know as well. It worked for me. Test 2b: Power on, internet off for 2 hours (LAN cable removed from Base station). You can still use the cloud if you wish in addition to base station for a modest monthly fee. Achetez eufy Security, Sonnette vidéo complémentaire sans Fil avec résolution 2K, Audio bidirectionnel, Installation Autonome, HomeBase 2 Requise: Amazon.fr Livraison & … @at0micandy Anker. I had a small problem with a security camera from @EufyOfficial and that's solved thanks to the very friendly and helpful support. Due to issues I cannot recommend Ring over Eufy. @JulienT83 Appreciate any assistance. The Eufy Security mobile app is the same one used to control other Eufy devices. @lifeoftechuk @mattmoniz @EZVIZ_Global @EufyOfficial @ring_uk Ring seems to have a lot of issues from my personal experience, Nest/Google is great if you can afford it. The recording showed in the app and I got a notification that there was a recording after the internet was back On. RoboVac 30C MAX. The 1080p Indoor cams may also be supported, as well as any other Eufy can that supports RTSP. $159.00. #eufyofficial. Thanks #Eufy and #Anker! Hi, thanks for the response however I don’t think you have fully read my issues. Ppl outside can hear us speaking but we cannot hear them back and I don’t know how to fix that? Can you help with an issue we are having with the microphone on our camera? It should still record locally if the base station is On and the cameras have battery. Please, do something... @EufyOfficial Eufycam2c are ko since this morning. @T_T_Reviews_YT Test 3 is essentially the equivalent to someone cutting your internet cable on the way in to robbing you (a realistic scenario). @followhomekit It would be incredible if homekit was not compatible because Eufy had indicated that it was working on it to make it compatible. @ZeroFG3 Result: Recording continues locally and events accessible from app once back online. Result: Recording continues locally and events accessible from app once back online. Recordings not accessible neither. Be the first to know the next time Eufy goes down. This one says it’s fixed - will try it tomorrow The EMMC is large enough to store up to 3 months of Video and pictures. Other users on Twitter share this experience. RoboVac 35C. RoboVac G10 Hybrid. Other users on … RoboVac 30C. Woot has the eufy Security Smart Lock with a fingerprint scanner built in, down to just $189. RoboVac 12. Eufy's 2K indoor security camera with pan & tilt, HomeKit support, and motion tracking is on sale for just $39.99 today. Do Eufy Cam's send data back to China? @EufyOfficial Hi, is there an issue with Eufy servers in the UK again, as stream ing content from my cameras has stopped working again. Homebase didn’t record during home broadband/WiFi outage. Result: Same as previous test. With cloud-based options, if your internet is down, so is your camera. RoboVac 15C MAX. @RPatriot6969 Luckily, eufy Security has the solution with its SmartDrop mailbox. It was unplugged over 5 min but I would say less than 15min. Recordings not accessible neither. RoboVac G30. ‎eufy Security's ecosystem provides a series of security products, including HomeBase, eufyCam, Video Doorbell, Entry Sensor, and more, to surveil customer's property, record events and help them know what's happening on the smartphone, anytime and anywhere. If not then it can be very easily bypassed by cutting the phone line to the house! The Touch Lock and Wi-Fi Bridge get their own panels on the Devices screen, along with any other Eufy … Eufy Security. See what you hear. Eufy is fast becoming a competitor in the smart home security space, with a full suite of products rivaling that of Nest, Arlo, and Ring at lower prices and – crucially – without a reliance on a cloud subscription. I would agree that with the homebase local storage video footage should be stored during Internet outage as long as there is power (either local power or Battery). Achetez Caméra de sécurité eufy Security eufyCam E - 1 caméra sans Fil avec autonomie d'un an, vidéo 1080p, Audio bidirectionnel, étanchéité IP65 - Caméra supplémentaire (HomeBase Non Incluse): Amazon.fr Livraison & retours gratuits possibles (voir conditions) That's down from $51.99 and a match for its lowest price ever. @LuptonTim @EufyOfficial is Eufy security down? Not sure if this is just an issue with my setup or indicative of an inherent issue with the Eufy firmware. @dominus_fortuna The Touch Lock and Wi-Fi Bridge get their own panels on the Devices screen, along with any other Eufy … #eufyofficial. I don’t have the ability to test this for the next few days but am curious what others have to say. How many events did you test having occur and how long did you have Internet connectivity down for? #Eufy security Services down - can‘t access any #eufycam on two locations - #eufybatterydoorbell throws p2p errors. Private - eufy Security … Having internal storage with Eufy, you can quickly find an event without going to cloud. @Penfanackapan @KaushalyaFem I read that Arlo users have problems with cloud storage and costs. Downdetector® is among the federally registered trademarks of Ookla® and may not be used by third parties without express written permission. Eufy Security - No recordings when internet is down. For this you'll need to dig around a bit in the "Objects" page of ioBroker. downdetector.com, Via The Eufy Indoor Cam 2K Pan & Tilt is an affordable indoor home security camera that delivers vivid high-resolution video and is packed with features typically found on pricier models. Is there any problem?? Anyone confirm with Wireshark? @IndiaAnker @EufyOfficial Experiencing login issue with the mobile app Pleas help, @IndiaAnker The latest Android Eufy Security app now supports RTSP security (username and password) for at least the 2K Indoor and 2K Pan and Tilt cameras. App Download; Product Web Portal; Support Center Featured Products. Amazon has a couple of eufy Security Products available in its Gold Box Deal of the Day. The eufy Security SmartDrop mailbox is essentially an Internet-ready lockbox for your packages. Now the fun part! Thanks for the comments all. Eufy’s motto of “Smart Home Simplified” is what drives us to build easy-to-use smart home devices and appliances that are designed to enhance your life. Hi all, Hoping someone can clarify something for me. I also unplugged the AC power and Ethernet to test as I have the base with build in power and I got the notification of new video after I plugged internet back. Test 3: Power on, internet off for 2 hours (Modem/Router LAN cable connected to Base station however internet uplink cable removed from Modem/Router). I switched to Eufy .. more reliable and no more cloud fees either! Eufy 5-piece alarm kit. Do you cover eufy products sold by amazon ? I had to hunt down a firmware update for the best HSV support. I’m home I would disconnect the WiFi router Ethernet From the cable modem. Simply download the eufy Security app from the App Store (iOS devices) or Google Play (Android devices) and have full control over all security products. @LGSurfer Soundcore. Having internal storage with Eufy, you can quickly find an event without going to cloud. @AlTheSurvivor @BsBs83518726 Anker. [EufyCam] How does the app access local recordings? 45 days and still my product is not working. @EufyOfficial Servers down? Over the last 12 hours we have had an internet outage in my area but not a power outage. That’s does suck they should make a fix for that. Instant Alerts and Local AI . Today only, the eufy Security Wi-Fi Video Doorbell is on sale for $140 ($80 off)—its all-time lowest price—and doesn’t include any fees after purchase. In that scenario it does work as it looses network connection, If you leave the router powered and connected to homebase but disconnect the feed to the router (to simulate the internet service going down) then it doesn’t work. #Eufy security Services down - can‘t access any #eufycam on two locations - #eufybatterydoorbell throws p2p errors. #Eufy security Services down - can‘t access any #eufycam on two locations - #eufybatterydoorbell throws p2p errors. RoboVac HomeVac Smart Home Smart Health Battery Camera Video Doorbell Smart Floodlight Baby Monitor Indoor Cam Smart Lock Alarm System. We have designed a whole-home security system that covers every corner of your home, giving you peace of mind anytime, anywhere. [image] Security App Download. That's going to shave $60 off of the regular price of this smart lock. It is an easy to use intuitive solution, not only for you but for your delivery person as well. @EufyOfficial Experiencing login issue with the mobile app Pleas help, @01m81237030 @Penfanackapan @KaushalyaFem I read that Arlo users have problems with cloud storage and costs. The EufyCam 2 is the company’s flagship security camera and is a really good option if you’re looking for a home security camera system that won't tie you down. Powered by Discourse, best viewed with JavaScript enabled. I got Eufy - Security Floodlight Camera. @juheenuna Have you tried unplugging the homebase from the network and triggering a few recording events? Similarly, it will act as a deterrent for any aspiring porch pirates. Just let me know. After Homebase was back Online I got notification that there was a new video.
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